All systems are operational

Past Incidents

October 16th, 2019

Media Player Not Publishing Changes

Many of our customers are experiencing that their media players are not updating on their live sites even though they are shown as loaded in greenhouse.

UPDATE: Our developers discovered that the process that handles media publishing crashed. They restarted it and media should publish correctly now.

Greenhouse Publishing Issues Resolved

Clover sites Users should start seeing their publishing abilities become available once again. Our Developers stated that the problem was resolved at 9:28 CST.

Greenhouses not Publishing

We are getting several reports of sites not publishing this morning. Our developers are currently investigating the source of the issues.

October 15th, 2019

Media Player

Media Player should be back to normal productivity

October 14th, 2019

Media Player Processing Slow

Many of our customers are reporting very slow media file processing. Our developers have investigated this issue and discovered that our queue for file processing disconnected over the weekend. That connection has been reinstated but it is now trying to catch up on all of the files. This means that files are going to take much longer to process until it has caught up.

October 13th, 2019

No incidents reported

October 12th, 2019

No incidents reported

October 11th, 2019

No incidents reported

October 10th, 2019

No incidents reported