Past Incidents

October 22nd, 2019

Publishing

Our developers discovered that one of the servers stopped responding to the message queue. They have restarted it and publishing should be functional again

Sites are not publishing

Our developers are investigating the cause of sites not publishing for many of our customers.

Greenhouse Loading and Publishing

Some customers are experiencing issues loading Greenhouse and Publishing

October 21st, 2019

No incidents reported

October 20th, 2019

No incidents reported

October 19th, 2019

No incidents reported

October 18th, 2019

Greenhouse Slow loading times

Users should start to see their greenhouse/sites load at a normal speed at this time.

Greenhouse Slow load times.

Users may experience long load times or even time outs when trying to load their greenhouse/live site. Our developers are aware and have identified the problem, we are working to resolve this issue fully now.

October 17th, 2019

No incidents reported

October 16th, 2019

Media Player Not Publishing Changes

Many of our customers are experiencing that their media players are not updating on their live sites even though they are shown as loaded in greenhouse.

UPDATE: Our developers discovered that the process that handles media publishing crashed. They restarted it and media should publish correctly now.

Greenhouse Publishing Issues Resolved

Clover sites Users should start seeing their publishing abilities become available once again. Our Developers stated that the problem was resolved at 9:28 CST.

Greenhouses not Publishing

We are getting several reports of sites not publishing this morning. Our developers are currently investigating the source of the issues.